We understand and sympathize that these are trying times for all of us. In an effort to keep our staff healthy and safe, most our team will be working remotely from this point on. Our services, including call-hold times, should not be impacted. We are still sending Member ID Cards to new members, however it may take slightly longer than normal to receive them. You may download copies of your ID Card(s), instruction booklets and other documents directly by navigating to the Download Materials section after login.
We strongly encourage you to take advantage of any virtual care programs available to you within your plan. Please navigate to the Benefits section after login for more details. To learn more about the Coronavirus (COVID-19) please visit www.cdc.gov. Thank you for your patience during this time.